How SkaiCloud Network handles information

1. Scope and responsible organization

This policy explains how SkaiCloud Network processes information when you visit this website, submit a request, access a customer document, communicate with us, or use an online service made available through this domain. It also explains your privacy choices and rights.

Responsible organization: SkaiCloud Network 444 West Ocean Blvd., Suite 800 LONG BEACH, CA, 90802

2. Information you provide

We may receive names, business contact details, company information, project requirements, messages, files, proposal responses, electronic signatures, billing details other than complete payment-card credentials, and other information you intentionally submit. Required fields are identified at the point of collection.

Do not submit sensitive personal information that is unnecessary for the requested service. Contact and project information is used to respond, prepare or administer services, protect records, satisfy contractual obligations, and maintain appropriate business documentation.

3. Technical information and first-party analytics

The website uses a cookieless aggregate counter to estimate daily unique traffic without creating an individual visitor profile. Connection information is processed transiently to update that aggregate and is then discarded from the analytics record.

Optional first-party engagement analytics begins only after acceptance. It may record a random session identifier, public page paths, safe button or link identifiers, active viewing duration, approximate city or region supplied by a trusted network edge, the consent-notice version, and event dates. It does not record form contents, typed text, exact GPS location, or complete URLs containing query strings.

An accepted first-party analytics session uses an HTTP-only cookie for up to 30 minutes. The browser stores the visitor's accept or reject preference. Raw first-party analytics records are retained for no more than 90 days.

4. Google AdSense and advertising technologies

This website uses Google AdSense under publisher account ca-pub-8738866267038075. Third-party vendors, including Google, may place or read cookies, use web beacons, process IP addresses, or use other identifiers when serving, measuring, limiting, or personalizing advertisements.

Google's advertising cookies allow Google and its partners to serve advertisements based on visits to this website or other websites. Depending on your location and choices, advertisements may be personalized or non-personalized. Google and certified advertising partners process information under their own privacy terms.

Review how Google uses information from partner sites. You may manage personalized advertising through Google Ads Settings and may opt out of participating third-party personalized advertising through the Digital Advertising Alliance. Where required, Google's certified consent message provides consent choices before applicable advertising storage or personalization begins.

5. Service providers and third parties

We use service providers only for legitimate operational purposes such as hosting, security, communications, address search, analytics, document delivery, and payment processing. Providers receive only the information reasonably needed to perform their assigned function and are subject to their own contractual and legal responsibilities.

When online payment is offered, Stripe or another identified payment provider processes complete payment-card credentials directly. We may receive transaction identifiers, payment status, amount, customer contact details, and limited fraud-prevention information, but not the complete card number or security code.

We may disclose information when required by law, to protect rights or safety, to investigate fraud or abuse, or as part of a properly governed business transaction. We do not sell personal information for money.

6. Legal bases and international processing

Where the GDPR, UK GDPR, or similar law applies, processing is based on consent, performance of a contract, compliance with legal obligations, or legitimate interests such as security, fraud prevention, service administration, and responding to requests. Consent may be withdrawn without affecting processing already performed lawfully.

Service providers may process information in the United States or other countries. Where required, we use lawful transfer mechanisms and proportionate safeguards appropriate to the information and provider relationship.

7. GDPR and international privacy rights

Where applicable, you may request access, correction, deletion, restriction, portability, or objection to processing. You may also withdraw consent and complain to the supervisory authority responsible for your location. A request may be limited when retention or processing is required for security, contracts, legal claims, accounting, or another lawful obligation.

8. California privacy rights

California residents may have rights to know, access, correct, or delete covered personal information; receive information about categories of collection and disclosure; opt out of covered sale or sharing; limit certain uses of sensitive personal information; and receive equal service without unlawful discrimination. These rights apply only to the extent provided by the California Consumer Privacy Act and other applicable law.

Use the website's Privacy choices control to withdraw optional first-party analytics. Supported Global Privacy Control and Do Not Track signals keep that optional analytics disabled. Advertising choices are managed through the applicable Google consent message, Google Ads Settings, or the opt-out services linked above.

9. Retention

Information is retained only as long as reasonably needed for the purpose collected, contractual performance, security, dispute resolution, accounting, regulatory requirements, and legal claims. Contact submissions remain available to authorized personnel until deleted or retained under an applicable business-record schedule. Proposal, signature, invoice, payment, employment, and operational records may require longer retention because they document business or legal activity.

10. Security and children

We use administrative, technical, and physical safeguards designed for the nature of the information, including access controls, protected application routes, encrypted provider credentials, logging, backups, and isolated customer storage. No transmission or storage method can guarantee absolute security.

This website and its business services are not directed to children under 13, and we do not knowingly collect personal information from children through public business forms. Contact us if you believe a child submitted information improperly.

11. Requests, choices, and policy changes

To exercise a privacy right, ask a question, or appeal a response where applicable, contact contact@skaicloudnetwork.com. We may verify identity and authority before acting on a request. An authorized agent may be required to provide written permission and identity verification.

We may update this policy when services, providers, legal requirements, or data practices change. The effective date identifies the currently published version. Material changes will be presented through an appropriate website notice or consent flow when required.